Payment Policy
At Andrew & Heather Vancouver, we aim to provide a secure and convenient payment experience for all our customers. Below you will find important information regarding accepted payment methods, processing, and security.
Accepted Payment Methods
We offer a variety of payment options to accommodate customers worldwide. Please note that available payment methods may vary depending on your country or region.
Common payment methods include:
- Apple pay
- Credit Card (Visa, Mastercard)
- Bankcontact
Customers are responsible for selecting a payment method that is available and supported in their location.
Payment Security
All transactions are processed through secure SSL (Secure Socket Layer) encryption, ensuring that your personal and payment information is fully protected.
- We do not store any payment details on our servers
- Payments are handled exclusively by trusted and certified payment providers
Payment Processing
- Orders will only be processed once full payment has been successfully completed
- If a payment is declined or fails, the order will not be confirmed or shipped
We reserve the right to cancel or refuse orders in cases of suspected fraud or unauthorized transactions.
Refunds
If you are eligible for a refund (for example, after an approved return):
- The refund will be processed within 14 days after receiving and inspecting the returned item
- Refunds will be issued using the original payment method
Please note that any original shipping costs are non-refundable, unless otherwise stated.
Contact
For any questions regarding payments or transactions, please contact us at: